Arc'teryx Richmond Centre

Arc'teryx Richmond Centre
Brand Store
Trade-in
Hours
Friday
10am - 9pm
Saturday
10am - 9pm
Sunday
11am - 7pm
Monday
*
11am - 7pm
Tuesday
10am - 9pm
Wednesday
10am - 9pm
Thursday
10am - 9pm
*
Special / Holiday Hours
ReBIRD Service
As an Arc’teryx Brand Store, we can help with any of your product needs:
- Guests can bring their Arc’teryx products into an Arc’teryx Brand Store for on-site product assessment, education around correct product care, and quick-fix repairs.
- We offer light-touch repairs on-site, such as patching small holes and tears, and fixing broken zipper pulls, as well as assessing larger issues for repair at our repair locations.
- ReGEAR™ Trade-in.
How does ReGEAR Trade-in work?
- Guests can bring their gear into ReBIRD™ Service Centres at any time – no appointments needed. Our team will assess any issues and suggest solutions, as well as offering advice on care and repair to keep gear performing at its best.
- Light-touch repairs such as zipper pull replacements and patching of small holes can be completed quickly on-site, free of charge.
- Products with larger, more complex issues can be assessed immediately, free of charge and sent out to our partner repair facilities for repair.
Online Product Service Request Support
- If our store isn’t outfitted to meet your specific product support needs, help is just a click away. Complete our online Product Service Request, and we’ll enlist the help of our technical care specialists at Arc’teryx HQ.
Buy online. Pick up at a store.
GET YOUR GEAR WITHOUT WAITING FOR SHIPPING.
Here’s how:
- On each product page on arcteryx.com, confirm the store shown below ‘Add to cart’ – or use the ‘Check other locations’ button to search for another store.
- Select the colour and size you want to check availability at your chosen store.
- Add available products to your cart.
- Select the ‘Pick up at a store’ option during checkout.
- Complete your order and wait for your pickup email.
- Once you get an email letting you know your order is ready, it’s time to go get your new gear from the store.
Find Us Online
Need Help?
Talk to a representative from Arc'teryx Richmond Centre